Monitoring - At around 3:30pm, our Cloud provider indicated that the incident was over and that the system was stable. For our part, we have not detected any errors since 2:20 pm.

We continue to monitor the service.

Mar 01, 2024 - 15:59 CET
Update - This Friday morning at around 8:30, we detected an increase in errors accessing files hosted on certain platforms.
These errors are due to an incident currently being experienced by our Cloud provider hosting the files. This is making the upload and download of certain files temporarily unavailable.

We are monitoring the progress of this incident with our supplier.

Mar 01, 2024 - 11:10 CET
Identified - We have detected an abnormal number of errors (502) on requests to our Storage provider (for private hosting). For the moment, there is no critical impact on platforms (only few requests are in errors). Our Storage provider has reported an outage on its status page.
Mar 01, 2024 - 10:56 CET
Standard Hosting Operational
90 days ago
100.0 % uptime
Today
Private Hosting Operational
90 days ago
99.92 % uptime
Today
Outbound Messaging Operational
90 days ago
100.0 % uptime
Today
Outgoing Email Queue Operational
90 days ago
100.0 % uptime
Today
Inbound Messaging Operational
90 days ago
100.0 % uptime
Today
Incoming Email Service Operational
90 days ago
100.0 % uptime
Today
Support Operational
Documentation Website Operational
Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 5, 2024

No incidents reported today.

Mar 4, 2024

No incidents reported.

Mar 3, 2024

No incidents reported.

Mar 2, 2024

No incidents reported.

Mar 1, 2024

Unresolved incident: Unavailable Files on Private Hosting.

Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.