Issue on private (Outscale) hosting

Incident Report for Elium

Resolved

We identified the root cause and fixed it. The platforms on the private (Outscale) hosting are now completely available again.
Posted Jun 03, 2024 - 14:21 CEST

Update

The platforms on the private (Outscale) hosting are intermittently unavailable. We continue to investigate the root cause of this incident and try to permanently fix the issue.
Posted Jun 03, 2024 - 12:56 CEST

Identified

One of the servers hosting private (Outscale) platforms has an unexpected increase of memory load. We switched traffic to another backup servers.
We still investigate the root cause of this incident.
Posted Jun 03, 2024 - 12:17 CEST
This incident affected: Private Hosting.